Monday, March 29, 2021

#6 Comments on Draft Strategic Plan on Accessible Transportation

This is the last post about comments submitted in response to the Draft Strategic Plan on Accessible Transportation. The comments discussed below were all submitted by individuals speaking on their own behalf, though represented in that group is one well-connected professor and a strident activist among the group. There were a total of 28 comments, pretty meagre considering that approximately 15-20 percent of the US population has a disability.

For me, it's a privilege to read the comments. Picture the black-and-white fact of voting results and imagine every person explaining why they are showing up to vote. That added color, as it were, is what we get to read in these comments.

Comment from Louise Shawkat

This comment states that not all people are able to drive and everyone needs to access medical care, voting, and houses of worship.

This comment expresses full support for frequent and reliable public transportation
[S]o we wheelchair users can get to school, work, groceries, friends and of course doctor appointments. Paratransit is universally terrible and actively dehumanizing - you have to allow a 3 hour window for pickup and then the way back and on the drive, they may go out of the way to drop off someone else.

This is so sad because Ms. Henry compares what anyone would consider mediocre bus service in DC or New York to be heaven because she would be able to reduce her harrowing three-hour wait and trek to an hour and a half.

Comment from Walter Park

This comment implores the USDOT that now is the time to take big steps and those steps, in the opinion of Mr. Park, are to support a robust, multimodal public transportation system. "Accessible transit can also be a huge benefit to the environment and a clean energy job-maker. Accessible high speed rail can transform California's economy and its communities."

This comment is from a civil engineering professor emeritus at the University of London. 
I am also a member of the Disabled Persons Transport Advisory Committee (DPTAC) which is an expert committee established by the Transport Act 1985, providing advice to the UK  government on the transport needs of disabled people. I chair the DPTAC Research and  Evidence subgroup. I am also a member of the US TRB Accessible Transportation and  Mobility Committee. 
I have been actively involved in the development of the Inclusive Transport Strategy (ITS) which is an equivalent document to the US Strategic Plan on Accessible Transportation. The ITS can be downloaded from https://www.gov.uk/government/publications/inclusive-transport-strategy
This person has credentials. Prof. Mackett's first point is that the Draft Strategic Plan on Accessible Transportation is missing both a timeline and a plan for how to monitor progress. The professor offers contrasting policies in the UK as well. For instance, he discusses e-scooters, which are permitted to operate in the US, sometimes even on sidewalks. In the UK, in contrast, due to the risk that these devices pose to blind pedestrians, they can only be used on private land or as part of ongoing research trials. Prof. Mackett also provides a link to information about lawsuits brought by rail passengers who use wheelchairs. He asks that research be done on access to trains, looking at the spacial difference between train platform and rail car.

Prof. Mackett also refers to the seminal work done in the UK to review laws and regulations related to autonomous vehicles (AVs), including, specifically, for people with disabilities and older adults. For anyone seriously interested in legal frameworks for AVs, that multipart series (probably coming to over 700 pages in full) is a tremendous resource. 

Comment from Zach Karnazes

We have here a comment from a knowledgeable disability activist. Here is a link to Zacthivism, which goes into detail about Mr. Karnazes' disability work and info, which is very San Francisco centric, but quite informative and thorough. I will just say that Mr. Karnazes is also quite pro-equity and pro-transit union. Indeed, his first point is exactly what I keep saying, that the Americans with Disabilities Act (ADA) should itself be complemented with or changed to allow for constant monitoring and enforcement rather than relying on passenger complaints. He suggests a federal civil rights enforcement body.

What Mr. Karnazes really wants is a new, better version of the ADA. I agree, but I doubt it will happen even if the filibuster were thrown out the window. Between COVID, vaccinations, saving democracy, and perhaps fixing or replacing crumbling infrastructure, no disability organizations are pushing for a wholesale refurbishing of the ADA. Mr. Karnazes, I salute you for speaking truth to power.

This comment is well worth the read, opinionated and with heart; here is a cursory look at Mr. Karnazes' wish list.
  • New ADA Title II, which removes "vague language around denials of access" based on administrative and financial burdens (which goes beyond transportation).
  • Increased funding for public transportation. Mr. Karnazes here cites the inherent conflict of interest for the bus driver when attempting to remain on schedule while taking the time to secure a person in a wheelchair.
  • Create an ombudsman office to help people with disabilities. "New York State has a program like this (https://aging.ny.gov/long-term-care-ombudsman-program), but California and most all other states do not."
  • Stop relying on disability organizations, "so-called "stakeholders" and corrupt "non-profits" that do not represent our community well and are afraid to make bold claims for fear of losing their federal funding." Instead, Mr. Karnazes suggests policy based on polling or other data collection that reflects the lived experience of people with disabilities. I will not offer my own commentary except to say that this gets complicated.
  • Make public transportation fare free for people with disabilities who are living in poverty. Mr. Karnazes refers the reader to videos in which people with disabilities describe the difficulties of living on Social Security assistance.
  • "Create a non-biased Grievance oversight procedure for ADA access issues with transportation, with the hearing judge that is not employed by or working at the office where the complaint is filed." Having worked at a local transportation administrative agency in a large city, I will remark that this recommendation has merit. However, I do not have knowledge of other agencies in this respect.
  • Support the bus drivers in their work and through their union.
This comment advocates briefly and without specifics for much improved public transportation systems in the US. The goals are accessibility, abundance of transit, and environmental friendliness. "Also, when you make public transit more accessible for one group of people, it ends up helping us all." Amen.

Monday, March 22, 2021

#5 Comments on Draft Strategic Plan on Accessible Transportation - Disability Organizations

This post features organizations that represent, protect, and promote the rights and lives of people with disabilities. The overall framing of the conversation is where the value of these comments to the Draft Strategic Plan on Accessible Transportation begin, but what I did not expect from these organizations was the variety among the comments sent. There was not a coalition-type decision for every group to send the identical or nearly identical comment. These comments give a feel for the meaning for people with disabilities of the obstacles that continue to obstruct their path in using our transportation network on an equal footing with all others.

What is missing in this record of comments are many organizations that work with and on behalf people with disabilities, those who represent seniors, and those who provide transit and transportation services for them.

The comment of the Consortium for Citizens with Disabilities (CCD) comes from the CCD Transportation Task Force. Please be aware that I have met most of the co-chairs of the task force, some multiple times, and I respect and support their work. One of the co-chairs has been very active on work related to accessibility of autonomous vehicles (AVs) and others have participated to a lesser degree. 

The CCD comment puts disability in American life and life in the US with a disability into perspective. One fifth of Americans have a disability; many are either unable to drive or cannot afford a retrofitted vehicle. A significant percentage live on an income of $25,000 or less, problematic for anyone, but more so for people who need extra support. Therefore, CCD points out, affordability is as much as an issue as accessibility. In a nutshell, CCD desires that "[t[he rights of people with disabilities must be prioritized, infrastructure drastically improved and accessibility baked in to any innovation."

CCD is pleased with "DOT’s inclusion of spontaneous and independent travel as a facet of the principles."
 
CCD seeks to:
  • "[I]ncentivize the expansion of accessibility in all parts of the transportation system"
  • Embed accessibility in innovation
  • Promote geographic equity, including rural and tribal
  • Add racial equity to the framework principles
  • Change the language from removal of unnecessary transportation barriers to "reframing and setting as a goal removal of all barriers to people with disabilities"
  • "Elevate concerns about affordability and digital inclusion when considering the deployment of new technologies that empower new networks, operational models, and vehicle types" (going beyond the embedding of accessibility into AVs)
  • Incorporate safety for people with disabilities as passengers and pedestrians into the Federal Motor Vehicle Safety Standards (FMVSS)
  • Fully staff "NHTSA research programs and its Office of Civil Rights ... with a budget for fully qualified expert full time employees for compliance reviews on a continuous basis, and research and regulation reform to ensure inclusivity now and in the future."
  • Establish "[v]igorous complaint and remediation processes, and compliance with the ADA," including discrimination in driver licensing and commercial driver licensing,
  • Ensure audits of sidewalk and curb ramps
  • Fund "repair and expansion" of the sidewalk accessible network
  • Redirect funding from police enforcement, which disproportionately affects people with disabilities, towards "infrastructure improvements and ADA compliance"
  • "[E]ncourage education of micromobility providers on the dangers of scooters and bikes which block PROW [public right of way], and solutions, including provider in-app penalization options for micromobility abusers"
  • Strategize to fully include people with disabilities into transportation surveys
  • "Encouraging inclusivity and reminding state and local DOTs of ADA obligations"
  • Conduct a "survey of all inaccessible Amtrak and legal rail stations, and a detailed plan with deadlines to ensure full accessibility in the future"
  • Ensure accessible on-demand transportation that is part of programs to complement transit services
  • Designing federal programs so that on-demand transportation does not supplant transit service*
  • Accessible rail cars, including bathrooms, redundant announcement systems, and entry-level boarding.
Hand lettering of "spicy."
A long section of the comment is devoted to air travel, which I will not summarize except that it speaks in more detail about the quite insufficient, sometimes harmful, measures provided to enable people with disabilities to ride on commercial airplanes. Beyond transportation, but related to it in our Internet and app-based world, is a request that USDOT cooperate to expand broadband access and affordability. CCD also requests that the phrase "people with ‘differing abilities’" not be used and that better language would be either people with disabilities or disabled travelers.

* This point is one with which I disagree. I fully support all-accessible on-demand transportation, whether that be taxi, ridehailing, or microtransit service (leaving aside for the moment micromobility options), but there are often occasions where an on-demand option can better serve a route or an area than retaining or supplementing existing transit service, particularly infrequent and often unreliable service. I think that CCD's fear is that the replacement will not serve people with disabilities as well even while it might be an improvement for others.

The American Association of People with Disabilities (AAPD) is a member of CCD. AAPD's comment is pretty global in its suggestions, making broad suggestions on (1) stakeholder engagement when issuing regulations, guidance, and funding announcements; (2) the role of regulation, urging appropriate regulation instead of knee-jerk (my word) anti-regulation bias; (3) enlarging the scope of the "complete trip" definition to include digital access for booking rides; and (4) geographic equity, particularly for communities of color and low-income populations. 

Hand lettering of "worry."

AAPD saves its specificity for AVs. It asks that the USDOT expressly include organizations representing people with disabilities in the stakeholder engagement section of the proposed framework. AAPD also suggests that people with multiple disabilities be included in AV design: "Advance solutions that can further enable people with physical, sensory, and cognitive disabilities, [including those that live with multiple disabilities] to use automated vehicles." [Emphasis on AAPD's suggested additional language.]

United Spinal Association organization is a member of CCD. United Spinal applauds the attitude of universal design in the framework and "respectfully request[s] that the next iteration of the Draft Strategic Plan on Accessible Transportation consistently pursue a universal audience approach at every opportunity." This organization calls the draft plan "embryonic," as though it expects significant changes before the draft plan reaches final form. Clearly, United Spinal is banking on the change in presidential administration because a bold request is made now, not when a final plan is issued, to appoint a specific person at the USDOT to focus on accessibility and universal design, and to meet with the CCD transportation leaders, USDOT modal administrators, and the Secretary of Transportation on a regular basis.

It is not that United Spinal is asking for anything different than what the draft plan envisions, it is that this organization wants a commitment to realizing the goals enunciated in the draft plan. 
DOT must take a comprehensive approach to strengthen coordinating its accessibility efforts with the tremendous knowledge base and institutional resources of the U.S. Access Board. DOT must be ever cognizant though of the Access Board’s severely limited budget and that optimal partnerships will depend upon DOT’s significantly larger and therefore more flexible budgetary resources to be committed to coordinating initiatives.

...

United Spinal respectfully requests that DOT convene a series of workshops to further operationalize the complete trip concept in the next iteration of the Draft. While the Draft addresses multiple aspects of complete trips primarily through examples of existing work the DOT is conducting, a more comprehensive analysis of the concept is truly needed. 

...

Future iterations of the Draft must include a timeline of realistic goals and achievable benchmarks to increase accessibility for all Americans. 

What the USDOT offers in the draft plan, United Spinal says, is a start. In terms of AVs, United Spinal sees the possibilities and the very real risk that an accessible transportation network might not be realized. 
United Spinal supports: 
• a separate objective be established in the Draft to further AV safety, testing, research and design and above all, accessibility exclusively. 
• An AV Federal Advisory Committee. 
Until [then,] Spinal wants to reiterate its support for the recommendations made by the Consortium for CitizensTransportation Task Force regarding DOT’s AV 4.0, including formation of an AV Advisory Committee with an accessibility subcommittee, and any grants funding autonomous vehicle projects requiring that people with disabilities are part of the design and testing of new technologies in order to ensure the accessibility and usability of the technology from the start.
United Spinal lends its support to expansion of broadband access.

Hand lettering with drawing of "meditate."

In its comment, the Hearing Loss Association of America (HLAA) speaks about the unrealized guarantees of the ADA and need for redundancy in communication throughout the transportation system. HLAA is not a member of CCD. The technologies are already here and HLAA suggests which ones would help people with hearing loss. These would provide redundancy for announcements on buses, planes, and trains, and at stations, sometimes to note last-minute changes or emergencies.

Likewise, HLAA asks that AVs be accessible, which would include technology that provides "hearing loops, visual and text information ... whenever verbal information or audible prompts are used." Again, redundancy is featured in its recommendations. 

  • Assistive listening systems, including hearing loop systems in stations, rail cars, at information points and any other place that requires understanding speech, whether via broadcast announcements or person-to-person communication. 
  • Tablets, iPads, computers, and/or smart phones with speech to text software applications and with lapel microphones for person-to-person interactions. 
  • Captions for videos or on-line communication. 
  • Public information boards that simultaneously display audible announcements in text.
Similar to other comments from disability organizations, HLAA speaks about more and better integrated stakeholder participation.

The American Foundation for the Blind (AFB) appreciates the multimodal approach that the USDOT takes in the Draft Strategic Plan on Accessible Transportation. The AFB comment begins by pointing out the large size of the population it represents and its sheds a spotlight on the importance of access to transportation in terms of getting to vaccination sites. The organization is also a member of CCD. 

AFB raises the issue, not discussed previously in the comments, of people who are deafblind. AFB suggests expanded use of tactile wayfinding for this population, as well as education (I think they mean travel training) for people who are blind or have low vision navigating at transportation hubs and in the pedestrian environment.

Hand lettering of "mobility smorgasbord."
Day 28 of 100 days of hand lettering.
The blind community has been especially active and excited about the development of AVs and AFB "appreciates the goal of eliminating barriers to licensing, operating, and riding in passenger and commercial motor vehicles. Automated vehicles in particular offer promising solutions to many barriers if manufacturers commit to designing fully accessible vehicles." AFB asks that accessibility be prioritized when considering regulation and to embed accessibility experts at each of the modal administrations at the USDOT. AFB expressly refers to the Access Board guidelines and to digital accessibility for compliance with Section 508.

AFB takes a holistic, multimodal approach and thanks the USDOT for considering all of the modes beyond automotive travel. It mentions wayfinding in some detail as this is an important aspect of trip navigation. In this vein, AFB asks for improvements in shared-use modes.
AFB strongly applauds a commitment to expanding and maintaining accessible public transit infrastructure. We encourage the department to consider ways to incentivize more convenient paratransit service, including by implementing modern scheduling systems, reducing how far ahead individuals must schedule trips, and reducing barriers to traveling across jurisdictional boundaries. We encourage improved collaboration between Federal aid recipients and secondary providers. New mobility, including ridesharing, offers ample opportunity for improving services for people who are blind and has proven successful in several pilots, but such collaborations must provide accessibility to all people with disabilities, including wheelchair users.

For long-distance travel, AFB refers to the CCD comment. 



As this comment focuses on and goes into detail only about accessible air travel, I will not be writing about the details. If one is interested in the weaker accessibility requirements for airplanes than for public transit, this is a good comment to read.

New York Lawyers for the Public Interest (NYLPI) lauds the USDOT for developing the Draft Strategic Plan on Accessible Transportation and it offers practical suggestions that would add to accessible transportation in urban settings. This New York refers to the city and not the state, though the website never actually states that. 

NYLPI wants to see vastly expanded accessible ridehailing (I take issue with the term "ridesharing," as used in the comment), specifically mentioning Uber and Lyft. "Ride-sharing companies collect record profits, and yet are woefully coming up short in promoting social equity through the provision of accessible vehicles." The former is not actually true; as it stands, Uber and Lyft lose money on every ride. This is the reason why each company invested early in AVs.

NYLPI asks that micromobility companies - bikeshare, scooter share, etc. - be required to develop and make available accessible options. And NYLPI's comment reads like a pedestrian rights manifesto.
[T]he importance of accessible sidewalks and streets must be emphasized in the Strategic  Plan. In accordance with the goal of providing for the “complete trip” of people with  disabilities, sidewalks must be fully accessible. Full accessibility includes proper curb cuts  and Accessible Pedestrians Signals. Moreover, with the rise of outdoor dining, clear protocols  and enforcement guidelines must be promulgated to ensure that sidewalks are not obstructed  by private businesses. Lastly, protocols and guidelines should be provided for clearing debris  and snow from sidewalks, as impassable sidewalks violate disability laws.
Regarding public transit, the accessibility of which is a huge issue for New York City's subways, NYPLI makes clear something that should be shouted from the rooftop of every discussion on this issue: "[F]ull accessibility of rail and bus stations entails more than working elevators." And let me just say that the word "working" here should not be assumed or considered redundant. ADA lawsuits in major cities have revolved around the issue of poor elevator maintenance and repair. Full accessibility also includes safety features that are both tactile and visually noticeable.

And I have to love my fellow New Yorkers for this, even though I am in exile, that NYPLI proudly touts the importance of the city's economy to the nation and its public transportation to the city and the region's commuters. 


[Video is Liza Minelli singing New York, New York in the movie of the same name.

And this next video was why youtube was created. Here is Judy Garland and Liza Minnelli onstage together in London. 



Sustain Charlotte (which only has a Facebook page) offers a brief comment to support robust, accessible, well-funded public transportation.

Tuesday, March 9, 2021

#4 Comments on Draft Strategic Plan on Accessible Transportation - Industry Representatives

I am making my way through the comments to the Draft Strategic Plan on Accessible Transportation and I recently looked at comments submitted by non-profit organizations, some representing people with disabilities, others connected to specific travel modes, and still others not tied specifically either to transportation or accessibility for people with disabilities.  

In total, nine groups with disability access as a primary focus submitted comments. Two organizations without such a focus offered their thoughts, and three organizations whose interests align with a particular transportation industry responded to the draft plan. I am reading those last ones first and covering them in this post. 

Lip service, perhaps, but that is meaningful

A generation ago, I doubt that every industry-related comment submitted in response to a government plan to expand accessibility would have genuflected at the altar of accessibility. Even if these same players will bark at the idea of independently changing their products to be accessible, or claim that regulation is needed to even that playing field, but that the time is ripe for innovation, not for regulation, they still feel compelled to state on the record that accessibility is good. I do not believe that companies or the associations that represent them or the research endeavors they fund would have made the same declarations 30 years ago, let alone 60 years ago. That change might not deliver a product line to help people with disabilities, but it is not meaningless. 

Painting of coffee mug and the word "slow."

I expected to find in the industry comments this genuflection to the value of accessibility, while pointing off that now is the time for prioritizing innovation, while equating that priority with a regulation holiday, as if kindergarteners would instantly learn to read and master algebra if only their teachers laid down no rules or schedules for the classroom.

What I found was different than what I expected. 

I discovered what looks like engagement. I think the tough nut to crack is not indifference so much as a desire that everyone hold hands and jump in the pool at the same time. It's not a fear of being left behind; it's a fear of being first, with no one following, and no one buying.

I am not always right


Comment from Alliance for Automotive Innovation

Here we go with the words of the industry association representing automobile manufacturers and their technology partners. I recently described the Alliance for Automotive Innovation (the Alliance) in a post discussing its comment submitted in response to the RFI for an Inclusive Design Reference Hub. My favorite part of that comment was a line talking about reflecting the "cross-stakeholder" nature of the issue of autonomous vehicle accessibility in a proposed repository of accessibility standards and resources. One is in DC for sure when words like cross-stakeholder are bandied about.

The Alliance has mastered the skill of making statements that are as American as apple pie, but have no meat behind them. Notice the lack of actual commitment.

Auto Innovators shares the Department’s commitment to a more accessible transportation future and therefore appreciates the Strategic Plan’s focus on this goal. We particularly appreciate the Strategic Plan’s identified strategies to promote accessibility for AVs. This includes strategies around: (1) advancing solutions that can further enable people with physical, sensory, and cognitive disabilities to use AVs; (2) leveraging Department research funds to investigate the impact of AVs on transportation for people with disabilities; (3) engaging stakeholders on inclusive design of AVs; and (4) working to pave the way for safe deployment of new technologies that increase accessibility in transportation by evaluating relevant regulations and eliminating unnecessary regulatory barriers.

The comment then proceeds to reiterate the Alliance's thoughts shared in response to the proposed Inclusive Design Reference Hub. I will repeat the bottom line of my tea-leaf interpretation of that comment, which is that the Alliance would adhere to accessibility standards if required, but its members will not voluntarily be offering anything new in accessibility.

No one in this group is jumping into that pool alone. But wait one hour after eating to swim.

[Caption to video: Clip from the Princess Bride with Billy Crystal and Carol Kane.]

Comment from University of Michigan, Mcity

I am counting MCity as an industry player because it is a partnership of academia; the auto industry and some AV companies; and all levels of government, from the city of Ann Arbor (home to the University of Michigan), to the state of Michigan to the federal government. Michigan's leaders are never at a loss for words to say that they intend for the AV future of the auto industry to remain in their state. Michigan Sen. Gary Peters has been, in my mind, an honorary Eisenhower Republican on the issue of industry-friendly AV legislation, for example. What's good for GM and so forth.

As for MCity's comment, it too utters a standard declaration of the goodness of accessibility. As I said, no one will come out against that, but the approach that MCity seems to support is one of investment in research, with no word on its position on establishing a goal of accessibility and a hard deadline to reach it. This is an entity that understands its partners. My snarky comments aside, the comment lists the work on AV accessibility that MCity has been involved with. 

  • "Michigan Mobility Collaborative - ADS Demonstration, led by the city of Detroit under a USDOT Automated Driving System Demonstration grant. The Detroit project will test the mobility, safety and endurance of a Level 4 AV – operating as Level 3 with a safety driver - to serve the city’s senior citizen population."
  • "[P]artner with May Mobility on an AV deployment in Ann Arbor expected to launch in October 2021. May Mobility and the U-M Transportation Research Institute just received $300,000 from USDOT’s Inclusive Design Challenge for their proposal, Independent Safety for Wheelchair Users in AVs. The deployment will include a wheelchair-accessible Toyota Sienna. J.D. Power will conduct a survey to collect user sentiment, of which a component will address accessibility."
  • Funding research projects: "Low Speed Accessibility Matrix, and Accessible Autonomous Shuttles: Human Factors Challenges and Design Solutions. A third is being considered for funding, Design Guidelines for Achieving Accessible Autonomous Vehicles." [Emphasis in original.]

What MCity does not do, perhaps what is feels it is inappropriate to do, is provide feedback on the draft plan. There is no discussion of it.

Comment from Airlines for America

Airlines have a terrible reputation in terms of accessibility. The bathrooms on planes are too small for wheelchairs; they have barely enough room for an occupant with a caretaker. Likewise, the aisles are no place for wheelchairs or walkers. A normal-sized human is too large for a basic seat. Legislation actually made it through Congress a couple of years ago that forced the airlines to report data on wheelchairs broken. It's like the strollers collected at the plane and given back at arrival - except that these are often broken by the time the plane lands. 😳 To be honest, I do not follow this issue particularly, so I do not know whether the situation has improved since the legislation was enacted.

Hand lettering: Mobility Smorgasbord

I therefore did not expect much of the comment from Airlines for America. But this association, which represents the major airlines in the US, plus FedEx and associate member Air Canada, seems to have a decided attitude toward regulation that while it is unpleasant, it is - I repeat - okay as long as everyone holds hands and jumps in the pool at the same time. The airlines association is talking stakeholder engagement, and it wants to be at the table, with the elephant in the room being the power of the consumer public to demand greater accessibility.

I have no interest in air travel, so I am going to give a quick rundown. The specifics that the airlines association comment addresses are: 

  • Accessible plane lavatories, 
  • FAA processing of disability-related complaints against airlines, 
  • A strategy for boosting accessibility compliance, and 
  • Expansion of outreach to include more players within the airline industry universe. 

Personal complaint for the airlines

As long as we are addressing the airlines, they not only discriminate against people with disabilities, they completely disrespect any customer not tall or strong enough to lift an average piece of luggage into the overhead luggage compartment. That's me and every petite woman, by the way. Plus there are those in this group who are barely able to retrieve their luggage from the overhead luggage compartment and thereby endanger whoever is sitting or standing nearby, putting all of those passengers at risk of luggage falling on one's head.

Friday, March 5, 2021

#3 Comments on Draft Strategic Plan on Accessible Transportation

We have 28 comments to the Draft Strategic Plan on Accessible Transportation and, now that the deadline has passed, I am grouping the rest into categories. In this post are two summaries of comments submitted by cities, in fact, the only cities to share their responses to the draft plan. People with disabilities live in every city, every county and every state. Yet the two comments submitted represent a mere two municipalities of any kind. According to the Census Bureau, there are just over 89,000 municipalities in the US.

Engagement ≠ Opportunity, Engagement = > Opportunity

I would guess that accessibility is important to every city and town. Indeed I am certain that many city mayors and staff would agree. But I wonder that many lack the staff to monitor Federal Register notices, which is a nice public engagement tool if you are from the 19th century rather than the 21st century. To be fair, the Federal Register does allow one to monitor notices with keywords of one's choice, which prompts an email to be sent every time those keywords appear in any kind of notice. 


So maybe it isn't the opportunity itself that is hidden, but the Federal Register doesn't actively reach out to stakeholders on any particular topic. That falls to whomever wishes to do so, mainly non-profit advocacy groups that are themselves stretched thin. Advice to those advocacy groups representing people with disabilities: Do better outreach for comment submitting campaigns. I will be having a post on that topic at some point. 

I am guessing that any city responding to the draft plan is going to come out in favor of expanding accessibility because it would be like opposing apple pie to say otherwise, at least publicly. This guess turns out to be correct, but these cities that have submitted comments are offering concrete guidance about routes to that end.


Comment from Portland Bureau of Transportation

This comment is from PBOT, the Bureau of Transportation in Portland, OR. Portland suggests engaging municipalities more to expand accessibility through city accessibility plans. "State ADA Transition Plans focus on state highways, which in many cases, run through cities and operate as city streets, but only as a small part of a city’s transportation system. A much bigger impact to accessibility can be accomplished by implementation of city ADA Transition Plans."

In case you are unaware, different streets have different designations. In my state of Maryland, any main thoroughfare is a state road, with some county roads, and then local roads. This really messes with local control and becomes even worse in those states where state legislatures and governors are very anti-city, notably Texas. The letter explains, "City transition plans focus entirely on transportation system elements: streets, sidewalks, pedestrian signals, transit stops, accessible parking, and curb ramps that are used by pedestrians every day. Implementing these plans will get people to school, work, medical appointments, the market, and provide opportunities for healthy activities like biking, running, and walking." 

Quite rightly, PBOT points out that despite the 30-year-old Americans with Disabilities Act (ADA), there is much to be done to fulfill its mandate. PBOT suggests an economic stimulus that includes implementation of local accessibility plans, with opportunities given to historically underrepresented contractors (such as minority-owned businesses).

In terms of guidance, PBOT asks for advice concerning service animals on public transit and on shared on-demand transportation, such as taxis. 

I am going to be a bit critical here, not of the comment itself, but of affixing the equivalent of a bunch of sticky notes to the source document. Yes, this "comment" is actually notes thrown on the margins of the draft plan. Harumph. 😠


The comment requests funding increases or creation of funding to increase geographic equity beyond rural areas by expanding accessibility in underserved neighborhoods; and funding to support complaint processing to enforce the ADA, thus decreasing backlogs and processing time.

San Diego suggests national standards and technical assistance for several aspects of broadening accessibility, specifically requesting: 
  • Design guidelines for the right of way
  • Development of national standards of accessibility and training
  • Adoption of public rights-of-way accessibility guidelines (PROWAG)
  • Outreach and education about ADA enforcement for people with disabilities
Sidewalks are another area of concern. San Diego is argues in favor of adding sidewalk maintenance to the list of barriers to accessibility and including sidewalk design to the necessary steps to accessibility.

On another note


Thinking of topics of history that can guide us - positively or negatively - toward a better transportation future. Pondering a podcast about these. Feel free to send a note via LinkedIn, email or twitter - @DriverlessRev or at grossglaser@gmail.com. Whatever.

  • Roman roads/early American roads
  • Union Stations
  • History of Braille 
  • Rebuilding of DC Union Station
  • Polio and the ADA
  • Disappearance of streetcars 
  • History of the American suburb and racism
  • Transportation in the Constitution
  • Why Isn't there a DC subway station in Georgetown?
  • Thriving Buses in the Midwest
  • Rural versus Urban in Colonial and Early America 
  • History of planning and why we elevate public meetings

Monday, March 1, 2021

#3 Comments in Response to USDOT OST RFI

 

Acronyms for today

Americans with Disabilities Act - ADA

Office of the Secretary - OST, located at the USDOT (see acronym in this list)

Request for Information - RFI

Request for Qualifications - RFQ

US Department of Transportation - USDOT


Which comment opportunity are we talking about?

I have to admit that I forgot about this comment opportunity, but being a person who doesn't close the many, many open tabs in my browser, and monitoring the numbers of various comment opportunity responses, the ball has not been dropped. This is the third post about comments submitted in response to the late release (in the tenure of Secretary of Transportation Elaine Chao) from the USDOT OST, of an RFI for an Inclusive Design Reference Hub, These were slow in coming in, but we have a total of 10.

Today I cover three non-profit comments that could not be more different. These are the last comments.

Comments submitted = who is paying attention

What strikes me is not so much who has submitted comments as the many players - stakeholders - in this  sandbox who have wisdom and experience, but whom we do not see on the comments list. These include major national organizations that might merely offer a paragraph showing support and perhaps a  suggestion. What I wonder is whether these major organizations in the fields of disability, transportation,  universal design, aging, urban planning, rural development, and equity are good at and concentrate on their relationships in Congress and with USDOT staff, but do not consider the time spent on contributing comments to be time well spent. Or perhaps it is just that all it takes is a staff member to take on this task. I suspect that many busy people and organizations do their jobs and are too occupied or not paying attention beyond their four corners to consider the contribution of comments to the administrative record.

A tale of two types of commenters


Comment from SAE International

This comment is more like a response to an RFQ than an RFI. SAE writes a nice comment about how it is already in the business of:

Designing, operating, and maintaining engineering reference hubs for various technologies, capacities, modes, and subject areas is what SAE has been doing for decades. This is a core element of SAE’s product and service portfolio. SAE has the program management and operational experience to support the daily operations and lifecycle requirements for an inclusive design hub as envisioned by USDOT. In addition, SAE has an established technology transfer processes in place and continually develops new products to further serve the community. This is what we do; a vehicle manufacturer cannot build a saleable motorcycle, car, truck, or bus without using SAE standards, best practices, design tools, and other reference materials.


Who or what is SAE? Previously known as the Society of Automotive Engineers, like its peer AARP, this successful society ditched the name and retained the acronym because it expanded into aerospace. Henry Ford was one of the founders, according to Wkipedia. SAE has been active on engineering standards, but also, in the last few years, on issues surrounding shared-use transportation, accessibility, and, of course, with its famous levels of automation, for automated vehicles. (I used the term automated and not autonomous because SAE's involvement is broad and automation includes everything from cruise control and up.)

According to its comment, SAE, again still marching in front of the judges in order to win the crown, reminds the USDOT that it already does this type of work for the agency and it gives lots of examples.  "SAE proposes to set up a webinar or an in person meeting (whatever the criteria is at the selected time   regarding in person gatherings) to respond to many of the questions in the RFI by demonstrating  reference hubs, standards development processes, and examples of the continuous transfer of technology  performed by SAE for stakeholders." More details follow in this two-page comment, but you get the picture. This comment had nothing, nada, zippo, about the idea of establishing an Inclusive Design  Reference Hub and how that would or would not advance accessible design in transportation. 


Comment from Feonix - Mobility Rising

This comment represents the very opposite of the previous comment. Feonix Mobility Rising is a player in the small urban and rural on-demand transportation world. Feonix concentrates on stakeholder coordination for partnerships mixed with Uber-like ride-request technology, accomplished through publicly-funded projects and the leadership of Valerie Lefler, who is based in Nebraska. Valerie is a strong believer in the value of community in rural towns and she is a proponent of increased access for people with disabilities. Lefler's current and previous work has involved every type of project from volunteer-led partners to transit agencies and other entities that serve transportation-challenged populations in sparsely populated areas.

Feonix works to improve that sorry world for rural residents who do not drive, many of them elders who have lived their entire lives in a particular community. Social isolation and a lack of transportation or expensive transportation are all terrible choices; but non-profit transportation services, often operated by volunteers, or meagre transit systems help these residents with their very personal, friendly, and community sustaining service. Making the most of the sum of the local institutional partners available in a given area, Feonix brings technology rather than actual wheels on the ground, which are provided by local players.


The comment offers suggestions of existing research to include, such as that done or funded by "AARP, the Robert Wood Johnson Foundation, the American Center for Mobility, and the US DOT UTC Program/Council of University Transportation Centers" as well as focusing on several audiences, including non-profits, engineers, and graduate students, among others. This comment has a no-wrong-door feel as well, extending to its suggestion that the proposed Inclusive Design Reference Hub reflect the diversity of types of disability and the lived experience of people along that spectrum.

Feonix displays its own expertise by referencing a training it created for the Michigan Department of Transportation about disability awareness, but the comment is not at all about its own possible role. Rather the comment points to the importance of engaging and employing existing institutional players: 

It will also be critical that US DOT engage the National Council on Independent  Living,  National Center for Mobility Management, National Aging and Disability  Transportation Center, and the National Association of Area Agencies on Aging in designing and promoting the Inclusive Design Reference Hub. These organizations represent incredible  programs and supportive services that are provided to tens of millions of Americans with disabilities and older adults. Their insight and perspective are essential in the success and  utilization of the Hub.

[Editor's note: Links added. Also please note that the editor of this blog worked with the above-mentioned organizations and directly for the National Center for Mobility Management. I also know Valerie Lefler.]


Comment from Alliance for Automotive Innovation

Now, here at the end of the 10 comments submitted, we have another association, an automotive industry player. The Alliance for Automotive Innovation (Alliance) is relatively new, but it comes from a combination of an established organization, a powerful industry, and new startups in the fields of electric, connected, and autonomous vehicles.

Formed in 2020, the Alliance for Automotive Innovation (Auto Innovators) is a the singular, authoritative, and respected voice of the automotive industry. Focused on creating a safe and transformative path for sustainable industry growth, Auto Innovators represents the manufacturers producing nearly 99 percent of cars and light trucks sold in the United States. The newly established organization, a combination of the Association of Global Automakers and the Alliance of Automobile Manufacturers, is directly involved in regulatory and policy matters impacting the light-duty vehicle market across the country. Members include motor vehicle manufacturers, original equipment suppliers, as well as technology and value chain partners.

[Link added to the quoted text.]


The comment reads like one would expect right around the corner that the Alliance will declare it is in favor of apple pie; nothing controversial here. But let us remember that its members are responsible for manufacturing ever larger vehicles that are responsible for a large increase in pedestrian and biker deaths and injuries, that they advertise machines that keep many people sedentary, and that they have traditionally lobbied for a transportation system that is based on a combination of a single skill, the ability to drive, and money to purchase their vehicles. 

That rant out of the way, the Alliance states that it is fully in favor of accessibility. The Alliance points out that an important focus population should be older adults. After reviewing the large percentages of Americans who either have a disability or whom are considered to be seniors, the Alliance confirms that there is, therefore, a need for greater accessibility in transportation. 
To advance this important effort, we support the establishment of an Inclusive Design Hub that can serve as a library of resources for accessibility in AVs. Once created, this online database can provide a “onestop-shop” for the standards and best practices that currently exist regarding accessible vehicle design as it pertains to AVs. 
The Alliance suggests that - wait for some good Washington, DC speak - "An Inclusive Design Hub that is hosted and maintained by an entity or entities that appropriately reflect or represent the cross-stakeholder nature of this issue is more likely to survive into the future as a useful and productive accessibility resource." Cross-stakeholder: Now that's a word for a conversation when heading on the Green Line to the USDOT building. Love it.

Warning: One more rant


Now let's look at the past and current actions of the members of the Alliance. None of its members are building, proposing, or advocating for a significant increase in the numbers or percentages of accessible vehicles. None are promising an all-accessible product line. If these member companies are innovators, hello!, there is lots of opportunity. Instead the Alliance is advocating for better job training, expansion of electric charging infrastructure, and creating incentives for research and development. Thank you, all good, positive steps, but the actual layout of the car has not changed in a 100 years, without considering cupholders. It is time to design universally instead of for a market that excludes 20 percent of the population, some of whom are unable to enter or exit those vehicles.


This is where the comment is intriguing. The Alliance seems to be looking for guidance, standards, and, perhaps, should I say looking for an opportunity to be officially encouraged to provide more access. 

Perhaps what the Alliance is really saying, through the murky lens of non-committal language supportive of the good of transportation-and-tech challenged populations, is that it is time to actually require the industry as a whole to provide accessibility - whether through the Inclusive Design Reference Hub standards or elsewhere - but that each player left on its own will not move forward individually.